Terms & Conditions

Legal Information for Users of hcevolution.co.uk

Your Privacy Matters

At Heat Charge Evolution, we are committed to safeguarding the privacy of all visitors to our website while delivering the highest quality of service. This Privacy and Terms of Use Statement outlines how we collect, use, and protect your information, in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By accessing or using our website, you agree to the terms set out below. If you do not agree to these terms, please refrain from using our site.

 

  1. Collection and Use of Personal Information

We only collect personal information where it is necessary for us to provide our services or respond to your enquiries. By submitting your details through our website or by contacting us directly, you consent to the collection and use of your data in accordance with this policy.

We may collect information such as:

  • Your name and contact details
  • Your enquiry or communication content
  • Usage information about your visit to our website (e.g. pages viewed, time spent)

We will not sell, rent, or share your personal information with third parties except as necessary to fulfil your request or as required by law.

  1. Legal Basis for Processing

We rely on the following lawful bases for processing your data:

  • Consent: Where you have given clear permission for us to process your personal data for a specific purpose.
  • Legitimate Interests: For the purpose of managing and improving our website and communications, provided your rights do not override those interests.
  • Contractual Obligation: Where processing is necessary to fulfil a contract with you or to take steps at your request before entering into a contract.
  1. Communication and Marketing

We will not send you unsolicited commercial emails or marketing materials unless you have opted in to receive them. If you have previously given consent, you may opt out at any time by contacting us directly or using the unsubscribe link included in our emails.

  1. Cookies and Tracking Technologies

This website uses cookies to enhance your user experience and to help us understand how visitors use our site. This includes the use of third-party cookies from services such as Google Tag Manager, Google Analytics, and other analytics or tracking tools.

Cookies are small data files stored on your device. They help us:

  • Analyse user behaviour and site performance
  • Remember user preferences
  • Deliver targeted content or advertising

You will be prompted to accept or reject the use of cookies when visiting our site. You can manage your cookie settings at any time through your browser.

For more information about how Google uses data when you use our site, please visit:
https://policies.google.com/technologies/partner-sites

  1. Accuracy and Liability

We make every reasonable effort to ensure that the information provided on our website is accurate and up to date. However, we do not guarantee that all content is error-free. Accessing or using the site and its contents is entirely at your own risk.

We disclaim all warranties, express or implied, regarding the accuracy, reliability, or suitability of the website or its content for any purpose.

Limitation of Liability:
We are not liable for any direct, indirect, incidental, or consequential damages, including (but not limited to) loss of data, profit, or opportunity arising from the use or inability to use our site or services, except in cases of personal injury or death caused by our negligence.

  1. Your Rights

Under data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain types of processing
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

  1. Contact Us

If you have any questions about this Privacy and Terms of Use Statement or your personal data, please contact: